
GENERAL
How do I choose the right size?
We offer our gowns in standard sizes from S to XL, based on precise bust, waist, and hip measurements.
Wedding dresses often fit differently than your usual day-to-day clothing, so we recommend referring to the Sizing & Measurements tab on each product page — and comparing with your current body stats rather than your typical dress size.
Still unsure? Email us at contact@thewolfandlily.com with your measurements — we’ll gladly advise.
Do you offer custom sizing or alterations?
For the most personalised fit, minor alterations may be a part of your bridal journey. We provide measurements for each design so you can gauge the fit more accurately. Each piece has slight allowance for alteration upwards. When in doubt, it is easier to size up if you are in between measurements and work with a trusted tailor to make minor alterations.
Orders & Shipping
Where do you ship from?
All orders are shipped from Singapore.
Do you ship to my country?
Yes, we ship worldwide via UPS. Complimentary local delivery is available for all orders within Singapore. For international orders, shipping fees vary and will be invoiced separately. You'll receive a quote via email within 1–2 business days after placing your order.
How long does shipping take?
Singapore orders: typically 2–4 business days.
International orders: 3–7 business days, depending on your location and selected courier service.
Returns & Exchanges
Can I return or exchange my dress?
Yes — we accept returns and one-time exchanges within 7 days of delivery, provided the item is unworn, unaltered, and in original condition. Store Credit will be issued for eligible returns.
How do I return or exchange my order?
Exchanges can be arranged via post. For full details, visit our Return & Exchange Policy page.
OTHERS
Can I try on your gowns in person?
At the moment, we are an online-only brand and do not offer in-person fittings. However, we’re always happy to assist with sizing and styling advice virtually.
Can you help me style my look?
Yes! Each gown listing includes styling suggestions — from accessories to hairstyle ideas. You can also email us with your wedding moodboard, venue, or personal style notes — we’d love to help you complete the look.